Hello everyone and happy new year
I have a problem with my traveler mk3, from one moment to another it stopped working, the sound card is detected by the system so much so that I also updated the firmware thinking I could solve it, but I have no audio output and the clock LED flashing, sometimes after several shutdowns it freezes but still no audio, I hope someone of you has some help with this problem, I'll try this before sending it in for assistance, I'll start by saying that I disassembled it thinking there was the usual capacitor exhausted but at a glance they all seem good, the drivers have been installed and uninstalled several times without any result, but I exclude a drivers problem because with an audio express (same drivers) they work regularly, same tests done on both windows 10 and macos thanks in advance
Traveler mkIII no audio out
Moderator: James Steele
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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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falcontech
- Posts: 2
- Joined: Mon Oct 20, 2008 5:03 am
- Primary DAW OS: Unspecified
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mikehalloran
- Posts: 16273
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: Traveler mkIII no audio out
Can it be seen by your computer? Have you tried resetting to factory defaults? What OS are you currently using?
DP 11.34; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sequoia 15.4, USB4 8TB externals, Neumann MT48, M-Audio AIR 192|14, Mackie ProFxv3, Zoom F3 & UAC 232 32bit float recorder & interface; 2012 MBPs (x2) Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 NE Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sequoia 15.4, USB4 8TB externals, Neumann MT48, M-Audio AIR 192|14, Mackie ProFxv3, Zoom F3 & UAC 232 32bit float recorder & interface; 2012 MBPs (x2) Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 NE Pro, Toast 20 Pro
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falcontech
- Posts: 2
- Joined: Mon Oct 20, 2008 5:03 am
- Primary DAW OS: Unspecified
Re: Traveler mkIII no audio out
Yes the card is seen by the computer, as I said I was also able to update the firmware, under windows I'm using windows10, with mac I tried it with ventura I also did the reset several times..same problemmikehalloran wrote: ↑Thu Jan 02, 2025 10:00 am Can it be seen by your computer? Have you tried resetting to factory defaults? What OS are you currently using?