DP11.31 CRASHING ISSUES......; help

[akr]

AT FIRST SORRY FOR MY POOR ENGLISH

I'm on a Mac pro 5.1 the best configuration possible under mac os 10.13 working with two monitors

I would like to swith to DP11...... but it crashes every 15 minutes on a regular mix session
the 11.32 was showing a lot of graphical issues so I went back to a 11.31 demo...... but it still not work properly

I want to upgrade to 11 just to have my icon qcon pro x working, but dp10 was very stable
swithing btw windows set.... crash
draggin plugins ...... crash
the mouse moove not perfect
It seems like was a graph issues, each time i do something in changing the view the system is about to crash
every time I do an operation, exept palyback, the system is about to stop or crash and the colored wheel spins

however
shift Y performance meters are ok

what can I do?
upgrade mac os?

[mikehalloran]

There were some bugs in DP 10 that were not fixed till DP 11. If your'e not experiencing them, great but otherwise, going to 11 is a good idea. You want to be looking at DP 11.33 the current download.

While macOS 10.13 High Sierra is the minimum requirement for DP 11, you will be better off updating to 1014 Mojave or 10.15 Catalina — you might have an issue with any 32 bit only plug-ins over Catalina, however.

As long as you are running Time Machine, you have the ability to roll back any macOS and/or DP update quickly as long as you do it within 24 hours. The Ventura issue in this thread does not apply to you — Catalina is the last OS that you can run without a hack.

viewtopic.php?t=64689

A common source for crashing is an old Users cache that has become corrupted over time. Apparently, DP loads them all, even those it no longer uses. Deleting them causes DP to rebuild on next launch. Go to the following folder and open it:

/Users/username/Library/Preferences/com.motu.MotuAudioSystem

Delete all files with cache in the name. When I did this, there were files from the 1990s.

Reboot your Mac. When you restart DP, the cache files you need will rebuild as your VIs re-verify. This may take awhile on an old Mac like yours but it will happen only once.

[DaveTesch]

i use a mac pro 5,1 with DP.

for a long time i used 10.14 mojave with dp9.52. this worked well.

i suspect OP is stuck at 10.13 due to non metal graphics card. thats an issue.

need a metal card to go to mojave.

i am currently using monetery 12.6.7 on an NVME PCIE card with dp11.33. this works well, however i am still figuring out 11.33

my best recommendation with mac pro 5,1 is use SSD only for OS and recording. no spinny disc!

[HCMarkus]

i use a mac pro 5,1 with DP.

for a long time i used 10.14 mojave with dp9.52. this worked well.

i suspect OP is stuck at 10.13 due to non metal graphics card. thats an issue.

need a metal card to go to mojave.

i am currently using monetery 12.6.7 on an NVME PCIE card with dp11.33. this works well, however i am still figuring out 11.33

my best recommendation with mac pro 5,1 is use SSD only for OS and recording. no spinny disc!

Solid Info. Consistent with my experience with earlier versions of DP. Thanks Dave!

[bayswater]

I used both 10.13 on a MBP and iMac and 10.14 on a 2018 Mini with DP 8, 9, 10 and 11. There were differences in response, but none of the various combinations gave more or fewer crashes than any other. At some point I did start getting crashes, but that’s because the MBP and iMac had started failing more generally and are now being used for parts.

I also didn’t see any difference in DP performance between 10.14 and subsequent OS updates on the Mini. A few recent updates of DP11 running on a M2 Air have behaved pretty much the same as all the above combinations.

So I am not convinced that any supported combinations of DP and macOS are better or worse than others.

Again, I’m suspicious of plugins, one of the things that will be very different for all of us, and maybe devices that make use of the audio and MIDI systems in the OS. There was someone at GS who reports having copied crash reports into ChatGPT and asked for the cause of the crash and claims to get useful info from them, info that he was not able to find on his own, identifying plugins involved in the crashes.

[a.melani]

Thx to all of you for kindly replying me
At first I have to say that I'm running on a NVME disk Mac system and File writing too.

I will first check to delete preferncies as mike suggest, then maybe upgrading to mojave.

In regard to DP version, I don't care about new features, I was great on DP 10 and I upgrade just to be able tu use my ICON QCON PROX available only in DP11.
So....... what's the stables version on DP11 at all?
DP11...... what? 11.21
or i have to upgrade until DP11.33?

[HCMarkus]

I'm finding DP 11.33 stable so far, but on Apple Silicon/Sonoma.

Since 11.33 was announced/installed, I've experienced one hard "poof-DP gone" crash in a lot of hours of work on some pretty big projects including audio and MIDI VIs. No significant time lost thanks to auto save (although I always wonder if auto save is the culprit... )

Otherwise it has been very good for me.

[mikehalloran]

i suspect OP is stuck at 10.13 due to non metal graphics card. thats an issue

I thought that all MP 5.1s had metal graphics cards. Is this an upgrade of an older one to 5.1 specs?

Anyway, Mojave cured a lot of issues left over from or caused by High Sierra.

[HCMarkus]

i suspect OP is stuck at 10.13 due to non metal graphics card. thats an issue

I thought that all MP 5.1s had metal graphics cards. Is this an upgrade of an older one to 5.1 specs?

Anyway, Mojave cured a lot of issues left over from or caused by High Sierra.

Metal came later. I used Gigabyte RX460 GPUs in my 5,1 Macs, if I recall correctly. I've still got a 5,1 12 core in the studio that hasn't been fired up for well over two years.

I'm sure used appropriate metal-compatible models are cheap these days.

Edit: https://forums.macrumors.com/threads/co ... 1.2217527/

[a.melani]

i suspect OP is stuck at 10.13 due to non metal graphics card. thats an issue

I thought that all MP 5.1s had metal graphics cards. Is this an upgrade of an older one to 5.1 specs?

Anyway, Mojave cured a lot of issues left over from or caused by High Sierra.

Is MP5.1 not upgrade with a metal graphic card.... can't remembrer which one
is 12 cores 128 GB RAM

I noticed that crash happens using and dragging ANALOG OBSESSION plugins......

[DaveTesch]

i hate to jinx myself but i cant recall DP ever crashing on me, ever.

i dont have a lot of extra plugins though, all the MAS that come with DP and a few free VST/AU.

i bought a single nomad limiter that i really like.

the free ones i use are almost all analog obsession and some are VERY heavy, like OSS.

i also use loudmax by thomas mundt (free l1 style limiting).

i'm not saying i have never had a crash, but i cant remember any. i've been using DP since OS9. that might have crashed

[a.melani]

There were some bugs in DP 10 that were not fixed till DP 11. If your'e not experiencing them, great but otherwise, going to 11 is a good idea. You want to be looking at DP 11.33 the current download.

While macOS 10.13 High Sierra is the minimum requirement for DP 11, you will be better off updating to 1014 Mojave or 10.15 Catalina — you might have an issue with any 32 bit only plug-ins over Catalina, however.

As long as you are running Time Machine, you have the ability to roll back any macOS and/or DP update quickly as long as you do it within 24 hours. The Ventura issue in this thread does not apply to you — Catalina is the last OS that you can run without a hack.

viewtopic.php?t=64689

A common source for crashing is an old Users cache that has become corrupted over time. Apparently, DP loads them all, even those it no longer uses. Deleting them causes DP to rebuild on next launch. Go to the following folder and open it:

/Users/username/Library/Preferences/com.motu.MotuAudioSystem

Delete all files with cache in the name. When I did this, there were files from the 1990s.

Reboot your Mac. When you restart DP, the cache files you need will rebuild as your VIs re-verify. This may take awhile on an old Mac like yours but it will happen only once.

in the folder you mentioned there was only audio unit info "cache 64-bit"

[a.melani]

I have a nvida geforce GTX680 2048 mb
i suppose it supports metal

[Michael Canavan]

i hate to jinx myself but i cant recall DP ever crashing on me, ever.

i dont have a lot of extra plugins though, all the MAS that come with DP and a few free VST/AU.

i bought a single nomad limiter that i really like.

the free ones i use are almost all analog obsession and some are VERY heavy, like OSS.

i also use loudmax by thomas mundt (free l1 style limiting).

i'm not saying i have never had a crash, but i cant remember any. i've been using DP since OS9. that might have crashed

Drag a REX file into the Tracks window in DP11, instant crash.

Seriously though, yes VST/AU are the number one reason for crashes, and of course being the most complex, virtual instruments are the most likely to crash DP etc. This is why I really like Bitwigs plugin sandboxing, if a plugin is unstable it crashes only the plugin, not Bitwig.

[HCMarkus]

I have a nvida geforce GTX680 2048 mb
i suppose it supports metal

Looks like that does support Metal. Google to be sure; then, if it does, you should be good to go to Mojave.