Hi Guys, I'm having an issue with my Traveller. After about 20 mins of run time the unit shuts down, this happens wether using an external PSU or if powered by Firewire.
I'd appreciate any advice on how to remedy this.
ty
p.
Traveller MKI power drop out
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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
- mikehalloran
- Posts: 16274
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: Traveller MKI power drop out
Something is getting too hot. If defective, it can fail with the same symptoms at normal temperatures.
This is something a tech can normally diagnose easily. Sometimes, you'll spot heat discoloration on opening it up. Other times, you need cold spray which is made for this purpose.
https://www.amazon.com/MG-Chemicals-Sup ... eeze+spray
Most of the components can be found in the aftermarket though some can't. MOTU doesn't publish parts lists.
This is something a tech can normally diagnose easily. Sometimes, you'll spot heat discoloration on opening it up. Other times, you need cold spray which is made for this purpose.
https://www.amazon.com/MG-Chemicals-Sup ... eeze+spray
Most of the components can be found in the aftermarket though some can't. MOTU doesn't publish parts lists.
DP 11.34; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sequoia 15.4, USB4 8TB externals, Neumann MT48, M-Audio AIR 192|14, Mackie ProFxv3, Zoom F3 & UAC 232 32bit float recorder & interface; 2012 MBPs (x2) Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 NE Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sequoia 15.4, USB4 8TB externals, Neumann MT48, M-Audio AIR 192|14, Mackie ProFxv3, Zoom F3 & UAC 232 32bit float recorder & interface; 2012 MBPs (x2) Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 NE Pro, Toast 20 Pro
Re: Traveller MKI power drop out
thank you for your reply mike, I guess I'll contact the UK distributer and see if they can recommend a service centre.