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Can't get 828es 5.1 surround working with Windows 10

Posted: Tue Jun 21, 2022 7:25 am
by 1synopsis
Hi! I'm setting up my first studio 5.1 surround system, but can't get Windows 10 to recognize a surround configuration on my Motu 828es.

In the Windows Speaker setup, I only see options for Mono and Stereo.

In my Motu settings, Monitor A is set to Analog 1-6 (5.1). Drivers are up to date.

Any ideas?

Thanks!

Re: Can't get 828es 5.1 surround working with Windows 10

Posted: Thu Jun 23, 2022 12:04 am
by ronjams
On the front panel make sure under the monitor section that you have enabled both the A the B sides in this section highlighted in blue in order to hear everything in your phones mix on the routings page you must enable the computer signals channels that is the correct number of channels and route signals to your analog outputs and then directly to your speaker configuration individually

Re: Can't get 828es 5.1 surround working with Windows 10

Posted: Thu Jun 23, 2022 7:36 am
by 1synopsis
Thanks ronjams!

Everything you mentioned seems to be setup correctly on the Motu side:

Monitor A is setup to Analog 1-6 (5.1) and in the routing matrix has individual From Computer channels routed to respective Analog outs (i.e. From Computer 1 to Analog 1, From Computer 2 to Analog 2, From Computer 3 to Analog 3 etc.)

Here are screenshots of what it looks like on my end:
MotuABMonitorSetup_01.JPG
MotuABMonitorSetup_01.JPG (16.41 KiB) Viewed 1159 times
MotuRoutingMatrix_01.JPG
MotuRoutingMatrix_01.JPG (94.71 KiB) Viewed 1159 times

Re: Can't get 828es 5.1 surround working with Windows 10

Posted: Fri Jun 24, 2022 9:34 am
by ronjams
What I see is that your outputs seem to only carry the computer signals from output 1&2 only and not the individual signals coming from your computer/daw which needs to be set to separate outputs.

Re: Can't get 828es 5.1 surround working with Windows 10

Posted: Fri Jun 24, 2022 12:09 pm
by CharlzS
With reference to 'Windows Speaker Setup' from the OP, I don't think setting up 5.1 via the Sound Control Panel is possible with the provided drivers. As far as I can see, there is no Windows Audio or WASAPI driver provided for anything other than a stereo pair or 1-24 Pro Audio I/O. Whatever app you'd be using for video playback would have to allow you to configure 5.1 using the 1-24 Pro Audio or ASIO driver, so it's not configured at the system level, the app defines it (i.e. Davinci Resolve). Most pro stuff uses the ASIO drivers and any apps that understand ASIO should be easily configured for 5.1 (i.e. all the well known DAWs we all use). Hope that made sense.

Re: Can't get 828es 5.1 surround working with Windows 10

Posted: Sat Jun 25, 2022 3:11 am
by ronjams
Did you get your configuration going?

Re: Can't get 828es 5.1 surround working with Windows 10

Posted: Wed Sep 14, 2022 12:54 pm
by qweqwe
The driver wont let you use it as a surround sound set up but there is a workaround via Asio-bridge:
https://vb-audio.com/Cable/index.htm
Install it, restart windows, go into windows sound settings (the old ones in control panel), select Hifi Cable Input as your default device, click configure and finish the wizard with your intended surround set up.
Now run Asio bridge from the start menu, click on the blue "ASIO Device:" in the middle and select your interface, click on ASIO OFF to turn it on.
If you get sound drop outs make sure the sample rate of the new virtual audio drivers (there's a co-driver in the Recording tab of the windows sound settings) is the same as in your interface.

Re: Can't get 828es 5.1 surround working with Windows 10

Posted: Fri Sep 23, 2022 1:17 pm
by jingobelt
qweqwe wrote: Wed Sep 14, 2022 12:54 pm The driver wont let you use it as a surround sound set up
oh come on.
just posted this when I saw your topic: viewtopic.php?t=72581

after all those years they still don't support muti-channel?