Big problems with 4.6

belexes · Post by **belexes** » Mon Jul 11, 2005 1:20 pm

I cannot open my projects. I get shutdown of DP and a -39 error

Machine Model: Power Mac G5
CPU Type: PowerPC G5 (2.2)
Number Of CPUs: 2
CPU Speed: 1.8 GHz
L2 Cache (per CPU): 512 KB
Memory: 1.25 GB
Bus Speed: 900 MHz

OSX 10.3.7

MIDI Timepiece AV
MOTU 896HD
Glyph FIrewire Drive for audio

Christian · Post by **Christian** » Mon Jul 11, 2005 1:23 pm

After installing 4.6 - did you repair permissions?
Also - try installing 10.3.9 and then reinstalling DP 4.6.

belexes · Post by **belexes** » Mon Jul 11, 2005 2:35 pm

thanks, will try that....

belexes · Post by **belexes** » Mon Jul 11, 2005 7:19 pm

well...upgraded OSX to 10.3.9, repaired permissions, reinstalled DP 4.6, repaired permissions again -

4.6 either:

crashes when trying to open any project

or fails to open file and shows error -39

azusa749a · Post by **azusa749a** » Mon Jul 11, 2005 7:24 pm

Did you delete DP 4.5.2.?
The 4.6 upgrade won't do it for you.
It happened to me once but after delete the old one, no problem.

bralston · Post by **bralston** » Mon Jul 11, 2005 7:26 pm

Error -39 is a file system error of some sort. There could be errors in the file tree of OSX. Do you have disk warrior? I would recommend it, boot off of its CD and have it fix the OSX file system and catalogue tree. Make sure all firewire devices are unplugged from the computer when you do this too. Make sure you have backups of audio and other important data before you do this.

That is my guess...but there is most likely some other underlying OSX issue that is causing this problem. DP4.6 should be fine on that system. I have it running on my dual 1.3GHz G4 under 10.3.9 just fine.

<small>[ July 11, 2005, 10:27 PM: Message edited by: Brian W. Ralston ]</small>

danny · Post by **danny** » Mon Jul 11, 2005 7:26 pm

deleting 4.52 won't change the behavior of 4.6.

tested 4.6 on a client session today and switched back after 3 crashes. waiting on 4.61 at this point.

sKnob · Post by **sKnob** » Mon Jul 11, 2005 10:00 pm

If memory serves, -39 means "unexpected end of file" which means the file you're trying to open is corrupt.
- Can you open it in an older version of DP 4?
- Do all your DP files produce the same error?!

Aramis · Post by **Aramis** » Tue Jul 12, 2005 1:41 am

Just for you guys !!!!
I still use 4.6 and 4.5 independently with the same project ....
So , it must be a file problem ....
Aramis

belexes · Post by **belexes** » Tue Jul 12, 2005 11:42 am

I've gone back to 4.52 and it works fine

I tried opening a new file in 4.6 and then using the Load function
but that doesn't work either

belexes · Post by **belexes** » Tue Jul 12, 2005 11:44 am

I don't have Disk Warrior, but I do have TechTool and have run file tests and it shows no problem.

I doesn't matter what DP file I try to open with 4.6 - it won't open any of them.

Henry Robinett · Post by **Henry Robinett** » Tue Jul 12, 2005 1:15 pm

Try saving a version in 4.52 and remove the plug-ins. See if that opens without any plug-ins. If it does then you have to put them back in one by one to see which plug is corrupted or incompatible.

Sometimes I've had a DP file get corrupted. The worst case was I had to open a new file and import the soundbites. But you can also load the board and TO too.

Fibes · Post by **Fibes** » Wed Jul 13, 2005 3:24 am

Originally posted by belexes:
I cannot open my projects. I get shutdown of DP and a -39 error

Machine Model: Power Mac G5
CPU Type: PowerPC G5 (2.2)
Number Of CPUs: 2
CPU Speed: 1.8 GHz
L2 Cache (per CPU): 512 KB
Memory: 1.25 GB
Bus Speed: 900 MHz

OSX 10.3.7

MIDI Timepiece AV
MOTU 896HD
Glyph FIrewire Drive for audio

Originally i had the same error.

After my insatll of 4.6 i had to open my files after opening DP until i set the file preference to 4.6 from 4.52.

TechSupport · Post by **TechSupport** » Thu Jul 14, 2005 11:37 am

Try this:
- First, backup your Audio Files folder.
- Then archive it (control-click it in the Finder, choose Create Archive).
- Drag your Audio Files folder to the Trash, and empty the Trash.

This is so that DP cannot find the audio files anywhere. Alternately, if you have a second drive avaialble (HFS+ formatted), you can simply copy your Audio Files folder to that drive instead of archiving.

Now open that DP project. It will (obviously) tell you it cannot find the audio files; just press OK. If the file opens OK, it looks like a corrupt sound file. Try adding the soundfiles back one at a time and see when the issue resurfaces.

belexes · Post by **belexes** » Sat Jul 16, 2005 8:24 am

I have tried ALL of the fixes listed in this form - including some which are not

1. trying to open from a different user
2. Deep cache clean (Tiger cache cleaner)
3. permissions and bindings rebuild (using TCC)
4. MIDI only (audio disabled)
5. Save a copy as...
6. All third party plugins removed
7 finally - a clean install of OSX 10.3.9, reinstall DP and try all of the above again

The problem persists

MOTUnation.com

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