MOTUnation.com

Posted: **Mon Apr 15, 2024 7:39 pm**

Hello.
After many years The time has almost come to purchase a full version of Digital Performer.
However I have an issue on windows.
I have a past demo version which I cannot uninstall from the SSD hard drive.
Win cannot find C:\ProgramDataPackageCache{blahblahnumbers-etc}setup-PerformerLite-86175-10.13exe
This also prevented me from installing an updated DP demo version.

I want to do a perfectly clean install.
So how do I remove EVERYTHING associated with this past demo including both DP Demo and the genuine application validity/license checking tool thingy old installs please?
Thank you.

Posted: **Mon Apr 15, 2024 8:43 pm**

I don’t know what you would do in Windows, but there are instructions on the MOTU site on how to completely remove the Mac version, so I’d expect they’d have the same for Windows.

Posted: **Tue Apr 16, 2024 1:27 am**

Hello and thank you.
I did have a look for a downloadable uninstaller for a lite version but didn't find one

I also browsed the threads and saw that Lite versions now become full versions once upgraded.
I can probably do it manually but it will be a bit of a chore lol.
Thanks for replying. 8^)

Posted: **Tue Apr 16, 2024 8:13 am**

It wasn’t an “uninstaller”, just list of files to delete.

Posted: **Tue Apr 16, 2024 9:30 am**

The file referred to in the error is a P Lite installer file. Did you already try to remove stuff manually?

Download the P Lite installer from here: https://motu.com/en-us/download/product ... rue&page=3

Run the installer. It may not give you the option to uninstall so you would have to install and then uninstall. If you get an error about some certificate issue, manually change the date on the computer to sometime in November of 2020 (the installer was issued in October of that year) and it should run without issue.

Not sure why a previous version of P Lite would hold up a DP install. If you continue to have issues, check with MOTU tech support. Did you install other demo versions?

Posted: **Tue Apr 16, 2024 11:08 am**

I'm pretty sure Performer Lite and DP11 can exist on the same computer with no issues. I get wanting to get rid of a program you don't use, but it should not be an issue.

Personally I wish I had a copy of P Lite, I would love to see what their stripped down workflow looks like. I don't currently own an audio card from MOTU and it's the only way to get it, which is awkward, IMO a silly move on their part. I bought a Fireface 800 15 years ago, and it still works, I have no need to replace what I have.

Posted: **Tue Apr 16, 2024 11:14 am**

PL and DP can exist on the same machine, Mac and Windows.

The last version of DP to include an uninstaller was 7.24 and it was Mac only.

A PL project will open in DP. A DP project needs to have fewer than 16 Audio, 16 MIDI and 16 Aux tracks to open properly in PL—otherwise, it will.

There are many windows and features that are different in PL. A license for DP does not convert PL. They are different apps.

PL checks for a valid license every time it opens.

Posted: **Tue Apr 16, 2024 12:25 pm**

Michael Canavan wrote: ↑Tue Apr 16, 2024 11:08 am IPersonally I wish I had a copy of P Lite, I would love to see what their stripped down workflow looks like.

You’re not missing much. The app is stripped down a bit, but the workflow isn’t much different, except that some of the editors are missing and you have to make do with the editors that are there.

I ended up deleting it because there wasn’t anything I could find that works better in lite than it does in DP

Posted: **Tue Apr 16, 2024 12:44 pm**

I ended up deleting it because there wasn’t anything I could find that works better in lite than it does in DP

True that.

The only reason I use PL at all is because some of my people do. Some of the functions including Settings and hidden windows are in different places than DP and it's far easier for me to remember where things are I'm looking at it when on the phone.

Posted: **Tue Apr 16, 2024 2:13 pm**

bayswater wrote: ↑Tue Apr 16, 2024 12:25 pm
Michael Canavan wrote: ↑Tue Apr 16, 2024 11:08 am IPersonally I wish I had a copy of P Lite, I would love to see what their stripped down workflow looks like.
You’re not missing much. The app is stripped down a bit, but the workflow isn’t much different, except that some of the editors are missing and you have to make do with the editors that are there.

I ended up deleting it because there wasn’t anything I could find that works better in lite than it does in DP

Yeah of course, but IMO it forces a workflow, that's what interests me. DP definitely does not force a workflow. Supposedly no Track overview for instance. That alone would significantly affect my use of DP.

Posted: **Mon May 13, 2024 10:40 pm**

Thank you for the contributions everyone.
I will hop to and see how I go with sorting it all out.

Posted: **Mon May 13, 2024 11:21 pm**

So....
Got the recommended installer link from this thread, TY and dld'd -> Performer_Lite_1013(86175).exe
Same problemo.. 8-/

The original installer I was trying was -> PerformerLite1122(94068).exe
Which I must have obtained from MOTU website and tried to use.

Murphys law is 1013 actually ran perfectly waaay back when I first installed it.
I was getting close to a full purchase and just wanted to try the latest updates.

Anywaaaays,
Variables: This current SSD/drive is a clone containing Performer Lites original 1013 install using Seagate software.
Prior to that I did try PL version 9 but uninstalled successfully whence 1013 came about.

Failed install Message says: The drive or UNC share you selected does not exist or is not accessible. Please select another.
I have both error logs for the two versions which I changed from .log to .txt files and zipped.
(My PC's have run Trend Micro AV for over 15 years now).

DPLiteInstallErrorTxtFiles.zip: (11.6 KiB) Downloaded 5 times

Posted: **Tue May 14, 2024 7:04 am**

Where are you getting these older versions of PL?

Note that PL will not work if you do not have a license registered to your account on MOTU.com. It’s free if you have any piece of MOTU gear or app registered, no matter how old. If you do not see a PL license, ask for one and it will usually be there the next day.

Unlike Digital Performer, PL verifies the license over the internet every time you fire it up.

Performer Light has been 11.23 for quite awhile now. MOTU has tech support and regular PL classes. I would submit a TechLink to see if they can figure out the conflict. The hardware you registered may no longer qualify for support but that doesn’t apply to PL. You will need to go to your MOTU account and download the latest version before you request Support or that will be the first thing that they suggest.

Edit: You can download DP for evaluation (30 days, I think) and ask MOTU for installation help if needed.

Posted: **Tue May 14, 2024 8:07 am**

Alicorn 935/960 wrote: ↑Mon May 13, 2024 11:21 pm So....
Got the recommended installer link from this thread, TY and dld'd -> Performer_Lite_1013(86175).exe
Same problemo.. 8-/

The original installer I was trying was -> PerformerLite1122(94068).exe
Which I must have obtained from MOTU website and tried to use.

Murphys law is 1013 actually ran perfectly waaay back when I first installed it.
I was getting close to a full purchase and just wanted to try the latest updates.

Anywaaaays,
Variables: This current SSD/drive is a clone containing Performer Lites original 1013 install using Seagate software.
Prior to that I did try PL version 9 but uninstalled successfully whence 1013 came about.

Failed install Message says: The drive or UNC share you selected does not exist or is not accessible. Please select another.
I have both error logs for the two versions which I changed from .log to .txt files and zipped.
(My PC's have run Trend Micro AV for over 15 years now).
DPLiteInstallErrorTxtFiles.zip

A couple of thoughts - it shouldn't be an issue to have Performer Lite and DP full coexisting on the same computer, and you should be able to move forward with installing DP without issue. That said, it looks like based on your logs there may be an issue with install/uninstall of the included UVI Workstation, which accompanies Performer Lite. I'm not sure exactly why this would be failing on your system, but my suggestion would be to try uninstalling UVI Workstation separately from your Add/Remove programs prior to attempting to reinstall/uninstall Performer Lite.

Posted: **Tue May 14, 2024 9:51 am**

motujared wrote: ↑Tue May 14, 2024 8:07 am …
A couple of thoughts - it shouldn't be an issue to have Performer Lite and DP full coexisting on the same computer, and you should be able to move forward with installing DP without issue. That said, it looks like based on your logs there may be an issue with install/uninstall of the included UVI Workstation, which accompanies Performer Lite. I'm not sure exactly why this would be failing on your system, but my suggestion would be to try uninstalling UVI Workstation separately from your Add/Remove programs prior to attempting to reinstall/uninstall Performer Lite.

Thanks for weighing in, Jared!

To add to this, where Mac users have a single download and installer, Windows users need to download all three of these:

: Screenshot 2024-05-14 at 9.35.00 AM.png (205.58 KiB) Viewed 131 times

You can also download the latest UVI Player and keep it up to date through the UVI Portal.

https://support.uvi.net/hc/en-us/articl ... UVI-Portal

The downside, of course, is that you will be emailed with news about releases etc. Besides the UVI Player, they do release occasional other freebies as well if you sort by price.

https://www.uvi.net/en/store?orderby=price&orderway=asc

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