DP 11.22 crash on open after MacOS 13.6 update
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This forum is for seeking solutions to technical problems involving Digital Performer and/or plug-ins on MacOS, as well as feature requests, criticisms, comparison to other DAWs.
This forum is for seeking solutions to technical problems involving Digital Performer and/or plug-ins on MacOS, as well as feature requests, criticisms, comparison to other DAWs.
DP 11.22 crash on open after MacOS 13.6 update
It is stable after the next opening. Old and new projects. Crashed thread is 0, “tiny_malloc_from_free_list“. Anyone else?
Techlink sent to MOTU.
Techlink sent to MOTU.
828x MacOS 13.6.7 M1 Studio Max 1TB 64G DP11.32
Re: DP 11.22 crash on open after MacOS 13.6 update
Matt got back to me promptly this AM. He said the crash log definitely points a finger at Kontakt 7, but this did not start happening until after the 13.6 update.
828x MacOS 13.6.7 M1 Studio Max 1TB 64G DP11.32
Re: DP 11.22 crash on open after MacOS 13.6 update
I'm sure developers will have a blast ferreting out what Sonoma breaks
828x MacOS 13.6.7 M1 Studio Max 1TB 64G DP11.32
- mikehalloran
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Re: DP 11.22 crash on open after MacOS 13.6 update
Have you run the MacOS 13.5.2 updater from last week? A few bugs were squashed in that.
Have you deleted this yet?
/Users/(account name)/Library/com.motu.MotuAudioSystem/Audio Unit Info Cache 64-bit if you have VSTs and VST3s loaded, delete these, too: VST3 Info Cache v2 and VST Info Cache 64-bit. I removed the 32 bit versions also.
Reboot, relaunch and DP will rebuild those cache files. I had already installed GuitarRig Pro 7 before doing the above. DP hasn't crashed once for me since doing that.
Have you deleted this yet?
/Users/(account name)/Library/com.motu.MotuAudioSystem/Audio Unit Info Cache 64-bit if you have VSTs and VST3s loaded, delete these, too: VST3 Info Cache v2 and VST Info Cache 64-bit. I removed the 32 bit versions also.
Reboot, relaunch and DP will rebuild those cache files. I had already installed GuitarRig Pro 7 before doing the above. DP hasn't crashed once for me since doing that.
Last edited by mikehalloran on Mon Sep 25, 2023 10:10 pm, edited 1 time in total.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.5 b4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.5 b4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
Re: DP 11.22 crash on open after MacOS 13.6 update
Thanks Mike. Yes, I'm running the latest update, and I forgot about that cache. I'll give it a go!
828x MacOS 13.6.7 M1 Studio Max 1TB 64G DP11.32
Re: DP 11.22 crash on open after MacOS 13.6 update
Deleting that cache seems to do the trick! I don't know for sure that it's a cure but the symptom sure went away. Thanks again! I'll report back if the crashes return.
828x MacOS 13.6.7 M1 Studio Max 1TB 64G DP11.32
Re: DP 11.22 crash on open after MacOS 13.6 update
...and, the crashes are back.
828x MacOS 13.6.7 M1 Studio Max 1TB 64G DP11.32
- mikehalloran
- Posts: 15371
- Joined: Sun Jan 25, 2009 5:08 pm
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- Location: Sillie Con Valley
Re: DP 11.22 crash on open after MacOS 13.6 update
Damn.
It worked for me. I also went through and deleted old plug-ins that no longer passed verification.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.5 b4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.5 b4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
Re: DP 11.22 crash on open after MacOS 13.6 update
Poring over the crash logs I definitely agree that it is Kontakt 7. Earlier instances of Kontakt don’t seem to be a problem. I have 6, and 7 and can get by, but I’m really annoyed at the moment. I was just beginning to feel my way around K7.
828x MacOS 13.6.7 M1 Studio Max 1TB 64G DP11.32
- James Steele
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Re: DP 11.22 crash on open after MacOS 13.6 update
Do you mean 13.5.2? I don't think there's a 13.6.2. I just updated myself to 13.6.0 and checked if there were further updates and it tells me that's the latest. I'm going to try to see if Kontakt 7 gives me issues now. Still trying to decided if I will do Sonoma which is supposed to come out tomorrow.mikehalloran wrote: ↑Mon Sep 25, 2023 11:06 am Have you run the MacOS 13.6.2 updater from last week? A few bugs were squashed in that.
Seriously, because the tax filing deadline was extended for Californians until 10/15, I have procrastinated and not done my taxes for 2022 and am more fearful that Sonoma might jack up my TurboTax installation than anything else!
JamesSteeleProject.com | Facebook | Instagram | Twitter
Mac Studio M1 Max, 64GB/2TB, MacOS 14.5, DP 11.31, MOTU 828es, MOTU 24Ai, MOTU MIDI Express XT, UAD-2 TB3 Satellite OCTO, Console 1 Mk2, Avid S3, NI Komplete Kontrol S88 Mk2, Red Type B, Millennia HV-3C, Warm Audio WA-2A, AudioScape 76F, Dean guitars, Marshall amps, etc., etc.!
Mac Studio M1 Max, 64GB/2TB, MacOS 14.5, DP 11.31, MOTU 828es, MOTU 24Ai, MOTU MIDI Express XT, UAD-2 TB3 Satellite OCTO, Console 1 Mk2, Avid S3, NI Komplete Kontrol S88 Mk2, Red Type B, Millennia HV-3C, Warm Audio WA-2A, AudioScape 76F, Dean guitars, Marshall amps, etc., etc.!
- mikehalloran
- Posts: 15371
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: DP 11.22 crash on open after MacOS 13.6 update
You're right. I misread and apologise. I'm still recovering from surgery around my eyes and having trouble reading screens. In addition, I'm spending a lot of time in doctor and hospital waiting rooms (not for myself). Anyway…James Steele wrote: ↑Mon Sep 25, 2023 8:25 pmDo you mean 13.5.2? I don't think there's a 13.6.2. I just updated myself to 13.6.0 and checked if there were further updates and it tells me that's the latest. I'm going to try to see if Kontakt 7 gives me issues now. Still trying to decided if I will do Sonoma which is supposed to come out tomorrow.mikehalloran wrote: ↑Mon Sep 25, 2023 11:06 am Have you run the MacOS 13.6.2 updater from last week? A few bugs were squashed in that.
Seriously, because the tax filing deadline was extended for Californians until 10/15, I have procrastinated and not done my taxes for 2022 and am more fearful that Sonoma might jack up my TurboTax installation than anything else!
After reading the above, I immediately updated to MacOS 13.6. Without running any of my normal routines* I fired up DP 11.22 and opened a few projects. No crashes. I rebooted and tried again, shut down and restarted a few more times. Each time, DP fired up quickly and without issues.
I just checked Native Access and there are 16 updates that weren't there yesterday but Guitar Rig 7 is not among them. I often have to shut down completely and reboot before NI updates will verify in DP. Update: went smoothly, everything verified in DP (and Logic). No crashes.
*My normal routine after an OS update:
1) Reboot again
2) Safe Boot (how now depends on the Mac)
https://support.apple.com/guide/mac-hel ... enu%20bar.
3) If DP is crashing on launch, I start DP with the Shift key held, Quit and restart again. This rebuilds paths between DP and the Shared Resources folder. I often have to do this after plug-in and VI updates. I consider it normal maintenance.
4) If the Mac or any app is still launching slowly, I reset the Launch Services as follows.
I haven't done any of this yet. Tomorrow...Reset Launch Services
1. Open Terminal and run these commands:
2. /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -seed -lint -r -f -v -dump -domain local -domain system -domain user -domain network <Enter or Return key>
3. killall Dock <Enter or Return key>
4. sudo mdutil -E / <Enter or Return key> (enter Admin password when prompted, then <Enter or Return key> again)
5. Restart your Mac
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.5 b4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.5 b4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
Re: DP 11.22 crash on open after MacOS 13.6 update
For the record, MOTU was able to duplicate a similar crash with the latest OS and Kontakt 7. I also sent them a file to look at.
828x MacOS 13.6.7 M1 Studio Max 1TB 64G DP11.32
- HCMarkus
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Re: DP 11.22 crash on open after MacOS 13.6 update
I'll be staying at 13.5 for now. Thanks for the update cut time! Appreciate any further info you can provide as things move forward.
HC Markus
M1 Mac Studio Ultra • 64GB RAM • 828es • macOS 14.5 • DP 11.32
M1 Mac Studio Ultra • 64GB RAM • 828es • macOS 14.5 • DP 11.32
- mikehalloran
- Posts: 15371
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: DP 11.22 crash on open after MacOS 13.6 update
You don't say what that current version is.
Last night. Kontakt 7 was one of the 16 updates in NA. It is now v. 7.6. Kontakt is one of those NI instruments that requires you to shut down your Mac and reboot before DP will verify and load.
Anyway, I opened DP many times after updating to MacOS 13.6 before I ran the NA updater and after. Still haven't crashed — which is amazing. I had given up on DP 10 & 11 starting crash-free till day before yesterday.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.5 b4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.5 b4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
Re: DP 11.22 crash on open after MacOS 13.6 update
K 7.6.0 here. Shut down and restart daily.
828x MacOS 13.6.7 M1 Studio Max 1TB 64G DP11.32