DP 11 crashing on startup now
Posted: Thu Nov 18, 2021 11:02 pm
Greetings, I have searched the forum as I know this must have been asked before but it's a deep forest in here, and I haven't found my answer.
Basically DP 11 has been working perfectly with zero issues running Mac OS High Sierra 10.13.6. I purchased and downloaded the Octane plugin today and now DP crashes every time on startup. It appears that it is trying to scan the new plugin even though I have trashed it and emptied the trash just to attempt get my project back up and running. DP will open if I hold down the "option" key when I see the splashscreen on startup, but then all of my effects plugins are disabled. I can't figure out in any searches how to fix this issue. I don't know why it's still trying to scan a plugin that has been trashed and deleted. Could it be a preference file that is sending it a signal to keep scanning?
Any support would be appreciated.
Basically DP 11 has been working perfectly with zero issues running Mac OS High Sierra 10.13.6. I purchased and downloaded the Octane plugin today and now DP crashes every time on startup. It appears that it is trying to scan the new plugin even though I have trashed it and emptied the trash just to attempt get my project back up and running. DP will open if I hold down the "option" key when I see the splashscreen on startup, but then all of my effects plugins are disabled. I can't figure out in any searches how to fix this issue. I don't know why it's still trying to scan a plugin that has been trashed and deleted. Could it be a preference file that is sending it a signal to keep scanning?
Any support would be appreciated.